Privacy policy

Privacy Policy:

Welcome to our website https://whitemaisondecouture.com/ owned by White Maison de Couture Company (“We” or “Us” or “Our”). This Privacy Policy (“Privacy Policy”) provides you (“You” or “User” or “Your”) with important information regarding the collection, use, disclosure, and protection of Your personal information. Please read this Privacy Policy carefully as Your use of https://whitemaisondecouture.com/ and/or the mobile application (hereinafter referred to as “Website” or “Site”) implies knowledge, understanding, and acceptance of all terms of this Privacy Policy.

In this Privacy Policy, We set out the types of information that We may collect, the purpose of collection of the information, how We collect, use, disclose, transfer, and store Your information so that You can make an informed decision in relation to the sharing of Your personal information with Us.

Consent, Collection And Use Of Information:

a) Consent:

Your use of the Website and/or provision of any information to us constitutes your agreement to the terms and conditions of this Privacy Policy. This Privacy Policy shall be effective from the moment you access the Site or provide us with any information through any other means of communication. It is important to note that this Privacy Policy is subject to the Terms and Conditions set forth on the Website.
We want to make it clear that this Privacy Policy is not applicable to websites maintained by other organizations or companies to which we may provide links, and we cannot be held responsible for any personal information you provide to third parties through our Website. We advise you to carefully review the privacy policy of any other organization or company before submitting any personal information to them.

b) Collection Of Information:

When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, and operating system. We may also collect information about your usage of our website, such as the pages you visit and the links you click on. In order to access certain features and services on our website, you may be required to create an account and provide us with personal information, such as your name, email address, and billing information. You may also be required to provide additional information, such as your shipping address and payment details, in order to complete a purchase. We may use the information we collect from you for a variety of purposes, including improving our website, personalizing your experience, and processing your orders and payments. We may also use your information to communicate with you about our products and services, and to provide you with updates and promotions. We take the privacy and security of your information very seriously, and we use industry-standard measures to protect your data from unauthorized access, use, or disclosure. If you have any questions or concerns about our privacy practices, please do not hesitate to contact us.
We may collect certain information about Your use of our Site, such as the web pages viewed, links clicked, and other actions taken on our Site. This information may include Your IP address, browser type, operating system, and other technical information. We may use cookies or other similar technologies to collect this information. This information is used to analyze trends, administer the Site, track user movements, and gather broad demographic information for aggregate use. The information is compiled and analyzed on an aggregated basis to help us better understand and serve our users.
To improve your browsing experience on our Site and provide personalized content, we use cookies and similar technologies. These technologies allow us to collect information about your device, browsing behaviour, and preferences. Cookies are small data files that are placed on your device when you visit our Site. They help us understand how you interact with our Site, remember your preferences, and deliver relevant content to you. We also use third-party cookies from our partners to help us track and analyze usage of our Site, measure the effectiveness of our marketing campaigns, and personalize content. You can choose to disable cookies through your browser settings, but this may limit your ability to access certain features on our Site. By using our Site, you consent to the use of cookies and similar technologies as described in our Privacy Policy. If you have any concerns about our use of cookies, please contact us at the email address provided on our Site.
To facilitate online payments, we may use one or more third-party payment processing intermediaries who are PCI compliant. We take utmost care in selecting these intermediaries and ensure that they do not retain, share, store, or use your personally identifiable information for any other purpose than processing payments and resolving disputes, if any. However, we are not responsible for any breach of information or unauthorized access that may occur during the payment process, as it is beyond our control. We advise you to review the privacy policies of these intermediaries before making any payment.
If You choose to engage in any user-generated content, such as posting comments, reviews, or feedback on our Site or social media channels, We may collect and retain the information you provide to Us. We may use this information to improve our services, respond to your inquiries or feedback, and address any issues or concerns you may have. We will retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.
If You choose to engage in any user-generated content, such as posting comments, reviews, or feedback on our Site or social media channels, We may collect and retain the information you provide to Us. We may use this information to improve our services, respond to your inquiries or feedback, and address any issues or concerns you may have. We will retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.
We respect your right to access and control your personal information. You can access, view, and edit your account information at any time, as well as add, alter, modify, or delete any information in your account as you see fit. Additionally, you have the right to delete your account and have all of your information removed from our Site, with the exception of any records required by applicable laws, which will be retained for the prescribed period of time. If you do not wish to have your personal data processed through automated means to make decisions about you, you have the right to refuse this processing. You can exercise this right by contacting us at emailing care@wmdc.co.in or by calling us at +91 922-960-2960 and requesting that we do not use or process your data. We will honour your request in accordance with applicable laws and regulations.

c) Use Of Your Information:
We value your privacy and use your personal information to enhance your experience on our site. We may use the information we collect from you to help us identify and resolve any issues or disputes, as well as to promote safe transactions and collect payments. Additionally, we may use your information to inform you about our products, services, offers, and updates. Our team also uses your personal information to customize your browsing experience, detect and prevent fraud and other criminal activity, and enforce our terms and conditions. From time to time, we may examine multiple users' personal information to identify and resolve disputes, as well as review your personal information for accuracy, errors, or omissions. We are committed to keeping your personal information safe and secure, and we will always adhere to our privacy policy to protect your data.
At times, we may use the personal information You provide to us to enhance our marketing and advertising campaigns, analyze website traffic and usage patterns, improve our website's content and products, and tailor the website's layout and services to better meet Your preferences and needs. These efforts are aimed at enhancing Your experience on our website, making it more efficient, secure, and personalized. By using Your personal information in this way, we strive to provide You with a seamless and enjoyable experience while using our website.
To enhance the functionality and user experience of our Site, we collect certain information each time You visit, which is stored in server logs. This information does not personally identify You, but provides Us with valuable insights into the types of users accessing our Site and their browsing activities. The data collected may include Your IP address (the unique identifier for Your computer), the type of browser and operating system You are using, the site You last visited before accessing our Site, the duration of Your session on our Site, and the date and time of access. We analyze this data on an aggregated basis to better understand how our Site is being used and to make improvements to its functionality and content. We may share some of these aggregate findings (but not specific data) with advertisers, sponsors, investors, strategic partners, and others to help grow our business. Rest assured, Your personal information remains confidential and is not shared in this process.
We may use your personal information to communicate with you and provide you with relevant information related to your use of our site. This includes but is not limited to targeted advertisements, product offerings, and administrative notices. By using our site or providing us with your information, you agree to receive such information from us. If you do not wish to receive these communications, you can opt out of certain types of communications in your account settings. You have the right to modify your account settings at any time.

Disclosure of Your Information:

We may engage third-party service providers to help operate our Site and provide certain services to You. These service providers will have access to Your personal information only on a need-to-know basis and will be permitted to use it only for the purpose of providing their particular services to Us. We take reasonable steps to ensure that these service providers are obligated to protect Your personal information and are not authorized to use or disclose it for any other purpose.
Protecting your privacy is our top priority, and we want to assure you that we will not sell, rent, or share your personal information with any third-party for their own marketing purposes. Your information is only used to provide you with our products and services and to improve your overall experience on our Site.
In the event of a merger, acquisition, or sale of all or a portion of our assets, customer information (including Your personal information) may be transferred to the acquiring or successor company, subject to the privacy policy then in effect. We will notify You via email or a prominent notice on our Site of any such change in ownership or control of Your personal information.

Cooperation With Law:

We take the protection of our users seriously and will cooperate with law enforcement and regulatory agencies to enforce laws and protect our users from illegal activity. If we receive a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we may disclose your personal information, such as your name, email address, and purchasing history, without notice or consent. We will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order, or similar legal procedure, except when we believe in good faith that the disclosure of the information is necessary to prevent imminent physical harm or financial loss, or to report suspected illegal activity. Additionally, we may disclose your information to intellectual property rights owners under a confidentiality agreement if we believe it is necessary to investigate fraud, intellectual property infringement, piracy, or other unlawful activity.
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, but we cannot guarantee the security of the information you transmit to us over the internet. We also cannot guarantee that the personal information we collect will not be accessed, disclosed, altered, or destroyed by a breach of our security measures. Furthermore, we cannot control the actions of other users or third parties who may obtain your personal information through our Site or outside of our control. Therefore, while we strive to protect your personal information, we cannot ensure or warrant the absolute security and privacy of your personal information, and you acknowledge and agree that you provide your personal information at your own risk.

Security

a) Secure Server Software:

At our company, we take the security of Your personal information very seriously. We employ industry-standard measures to protect Your personal data from unauthorized access, disclosure, alteration, or destruction. When You provide us with sensitive information, such as payment details, we use secure socket layer (SSL) encryption technology to ensure that the information is transmitted securely. Our servers are housed in a secure facility with restricted access, and we use firewalls and other advanced security technologies to prevent unauthorized access. We regularly review and update our security practices and procedures to ensure that we are using the latest and most effective methods to protect Your personal data. Additionally, we comply with all applicable laws and regulations regarding the protection of personal information, including the General Data Protection Regulation (GDPR) for our European Union users. While we make every effort to protect Your personal information, no security measures can provide 100% assurance of security. Therefore, we cannot guarantee the security of Your personal information and disclaim any liability for any unauthorized access to or use of Your personal data. However, we are committed to promptly addressing any security incidents that may occur and informing You of any risks or impacts to Your personal data.

b) Privacy Guarantee

We guarantee that we will not disclose or share Your personal information with any third party without Your explicit consent, except as required by law or legal process. We may provide general statistical information regarding the usage of our Site to third parties, but such information will not include personally identifiable information. We have implemented reasonable physical, electronic, and procedural safeguards to protect Your personal information against unauthorized access, alteration, disclosure, or destruction. Access to Your personal information is restricted to only those of our employees who need the information to provide services to You. Any employee who violates our privacy and security policies will be subject to disciplinary action, including possible termination and legal prosecution. We comply with all applicable laws and regulations related to data protection and privacy, including the General Data Protection Regulation (GDPR)

c) Changes in policy

We reserve the right to modify or amend this Privacy Policy at any time, so please review it frequently. Your continued use of the Site after any modification or amendment to this Privacy Policy shall signify Your acceptance of such changes. If we make material changes to this Privacy Policy, we will notify You by email or by posting a notice on the Site prior to the effective date of the changes. It is Your responsibility to periodically review this Privacy Policy to stay informed about how we collect, use, and protect Your personal information.

Integrity and Retention of data:

We are committed to maintaining the integrity of Your personal information and ensuring that it is accurate, complete, and up-to-date. You have the right to access, correct, or update Your personal information at any time. We will retain Your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. We will securely delete or anonymize Your personal information when it is no longer necessary for the purposes for which it was collected or when You request its deletion unless we are required or permitted by law to retain it.

Governing Law

Under the Indian law, this Privacy Policy shall be governed and construed in accordance with the applicable laws of India. Any dispute regarding or arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.